Where should employees and business owners park?

Employees may park in all areas that are highlighted in blue (see map), with an employee parking pass. Employee Parking Passes are sold annually, starting in January. Every business has an opportunity to purchase up to 20 passes. Additional passes may be purchased after January and are on a first come, first serve basis. See here for more information: Employee Parking Pass | Reading, MA (readingma.gov).

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1. What's changing regarding parking in Downtown Reading?
2. How do I pay for parking?
3. How will the new parking format be enforced?
4. Where should employees and business owners park?
5. How will these changes help?
6. What happens if I get a ticket?
7. Who decided to make these changes?
8. Is it still free to park in handicap spots?
9. I have more questions or concerns; who can I talk to?