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Water Department
What we do...
The Water Quality and Supply Division ensures the integrity of the water supplies and the surrounding watershed areas. It is responsible for quality control of the water in accordance with all federal and state regulations. The division is accountable for the maintenance of the water supply system, in addition to responding to all customer service issues that may arise.
The Water Distribution Division is responsible for maintaining and operating the municipal water distribution system in accordance with industry standards promulgated by the American Water Works Association and all applicable state and federal regulations. The goals of the division are to provide adequate and reliable water for domestic use and fire protection while promoting the health, safety, and welfare of the community. In addition, the Water Division oversees water meter installation, repair, and meter reading.
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Jane Kinsella Email: jkinsella@ci.reading.ma.us
Public Works Director Phone: (781) 942-9077
Department of Public Works FAX: (781) 942-5441
Water Main Flushing Program begins 7/10/2022
(READING, MA – July 10, 2022) – Beginning July 10, 2022, the Department of Public Works, Water Division, will be conducting water main flushing focusing on the north side of town in the area between the center of town to the North Reading line.
Flushing will be conducted mostly during the night however there could be some flushing taking place during the day time. Residents may notice slight discoloration in the water and a reduction in pressure. Both of these issues will be temporary. Although the water is safe to drink, residents may wish to check the water prior to washing any clothing.
We regret any inconvenience this may cause and we appreciate your cooperation in this effort as it will improve water quality and fire flow capabilities. Updates will be posted to the town’s website (ReadingMA.gov) and on signboards in affected neighborhoods. Residents with questions are encouraged to first check the town’s website at ReadingMA.gov or utilize See Click Fix (‘Report an issue’ from the website) or contact the Public Works Administration Office in Town Hall at 781-942-9077.
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Peter Isbell
Water/Sewer SupervisorPhone: 781-942-9092
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Erik Mysliwy
Water Quality & DPW Safety Administrator
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Janine Brussard
Water Billing & Collections
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Water Division
Physical Address
75 Newcrossing Road
DPW Garage
Reading, MA 01867
Phone: : 781-942-9092Fax: : 781-942-9088Emergency Phone: : Nights, Weekends, and Holidays: 781-944-1212
Hours
Monday through Friday
7 am to 3 pm